• 5 Nov 2018, 12:19
  • Liu Yang

Ryanair hand luggage “grace-period” for passengers in November

What are the new rules?

Ryanair has changed their hand luggage policy for the second time this year. The low cost airline has confirmed it is offering a “grace period” of an entire month.

The new baggage policy introduced on August 23th requires customers to pay extra if they want to take more than one mid-size bag with them into the cabin. Customers who turn up at the airport with a second bag without having paid for Priority Boarding or checked bag should be subject to a €25 fee, but this is generally being waived this month. The move is allegedly to protect punctuality.

The new rules officially came into place from November 1, leading to chaos at a number of airports. That’s why the airline decided to postpone it. The budget carrier confirmed it would offer a “grace period” until the end of November while passengers get used to the change. The Irish low-cost airline has briefed the gate agents to take a reasonable approach while customers become familiar with the new rules.

We’re going to waive fees when customers’ bags are slightly larger, or larger, than the permitted allowance, said Kenny Jacobs, Ryanair’s chief marketing officer.

Earlier this year, the airline announced their first rule change which required some of the passengers to put their bag into the hold free of charge while boarding. It was creating a problem at the boarding gates. The airline changed this rule after it caused flight delays.

Main photo: Shutterstock
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