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Ryanair’s new bag policy starting from November!

EU | 23 Aug 2018, 20:35 | João | 16

The Irish carrier just updated its bag policy and the news are not good. Previously, all non-priority customers could bring 1 small carry-on bag and 1 bigger bag free of charge. From November, non-priority customers can only bring 1 free (small) carry-on bag – there will be no free gate bags.

Ryanair today (23 Aug) announced plans to cut check bag fees by introducing a lower cost €/£8 x10kg check bag service (currently €/£25 x20kg) and reduce the volume of free 2nd gate bags which has been causing flight delays, from 1 Nov next as follows:

– Priority Boarding customers (currently 30%) can continue to bring 2 free carry-on bags (1 x 10kg wheelie bag and 1 small bag).

– Non-priority customers can only bring 1 free (small) carry-on bag from 1 Nov.

– If non-priority customers want to bring a 2nd bigger (wheelie) bag they can buy a lower cost 10kg check bag for €/£8 at time of booking (currently a 20kg bag costs €/£25). This 10kg wheelie bag must be checked in at the airport bag drop desk.

– All customers with checked bags can now switch from the €/£25 x20kg bag to the cheaper €/£8 x10kg checked bag.

– The new policy will go live at boarding gates on/after 1 November 2018 and for all bookings made on/after 1 September 2018.

60% of Ryanair customers will be unaffected by this bag policy change, since 30% of customers already buy Priority Boarding and 30% already travel with only 1 free (small) carry-on bag. Ryanair expects that of the remaining 40% of (non-priority) customers affected by this new policy, most will either switch to priority boarding or will switch to traveling with 1 free (small) carry-on bag only, and others will buy the lower cost 10kg check bag.

Ryanair’s Kenny Jacobs said:

From November 2018, we are introducing a new lower cost 10kg checked bag and changing our carry-on bag policy to eliminate boarding/flight delays. Priority Boarding customers will continue to enjoy two free carry-on bags. All other (non-priority) customers will be allowed one free (small) carry-on bag, and those who wish to check in a second bigger 10kg bag can do from €/£8 at the time of booking. This new policy will speed up the boarding and cut flight delays. 60% of customers will be unaffected by these changes and we expect that the other 40% will either choose to buy Priority Boarding or a 10kg check bag or will choose to travel with only one (free) small bag as 30% already do so today.”    

1.Why is Ryanair changing its carry-on bag policy?

We are trying to eliminate gate bags and cut boarding gate/flight delays.

2.When is this new policy coming into effect?

The new policy will go live at boarding gates on/after 1 Nov 2018 and for bookings made after 1 Sept 2018.

3.How is this different from the previous carry-on bag policy?

Previously, all non-priority customers could bring 1 (small) carry-on bag and 1 bigger (wheelie) bag free of charge. 

The bigger bag was tagged at the gate and put in the hold (for free). This led to the tagging of up to 120 free gate bags which  caused delays to 25min turnarounds.

From November, non-priority customers can only bring 1 free (small) carry-on bag – there will be no free gate bags.

Only priority customers can continue to bring two free bags. (1 small carry-on + 1 wheelie bag).

4. What about customers who have already booked flights before 1 September for travel on/after 1 Nov?

The new bag policy will apply to all travel on/after 1 November.

Non-priority customers who booked flights before 1 September (for travel after 1 Nov) can either add Priority Boarding for €/£8* or a 10kg bag for €/£10* or they may cancel their booking for a full refund.

*(price when added after booking)

5. What are the small bag dimensions?

We have increased the size of the free small carry-on bag by over 40% from 35 x 20 x 20cm (14,000 cm³) to 40 x 20 x 25cm (20,000 cm³).

We have almost doubled the size of our small bag sizer from 35 x 20 x 20cm (14,000 cm³) to 42 x 20 x 30 cm (25,200 cm³) to allow carry-on bags that are considerably (25%) larger than our permitted small bag dimensions. (See diagram)

 6. What happens if my ‘small’ bag doesn’t fit in the sizer?

If non-priority customers’ 1 free small bag doesn’t fit in the new sizer then their bag is more than 25% bigger than their small bag allowance.  They will pay a gate bag fee of €25 and their bag will be tagged and placed in the hold. (See point 5)

 7. Have you increased the price of Priority Boarding as part of this?

No, Priority Boarding which costs just €/£6 is unchanged.

 8. Why would anybody pay €/£8 to check in a 10kg bag when they can buy Priority Boarding for €/£6?

1.Because customers may switch to check in a 10kg bag for €/£8 instead of a 20kg bag for €/£25

2. Because some customers don’t want to carry a bigger bag through airport security

9. Is this new policy about reducing delays or making more money?

It’s all about reducing flight delays.

We also believe that bigger bags is a service customers should pay for when our average fare is under €40.

We don’t expect to make more money. Any increase in Priority Boarding and 10kg check bags will be offset by customers switching down from the current 20kg checked bag (€/£25) to the cheaper €/£8 10kg checked bag and many others will travel with just a small (free) bag.

10. How can you say 60% of customers will not be impacted?

30% of customers already buy Priority Boarding and 30% already travel with only 1 (free) small carry-on bag. 

Only 40% of customers are non-priority and bring a 2nd bigger free gate bag. We expect these customers will vary the baggage product they purchase depending on the type of trip they are taking. 

11. Where does the small bag go on board?

Small bags must be able to fit under the seat in front of you.

12. How many wheelie bags can you fit on board?

Approx. 100 wheelie bags will fit in the overhead lockers which more than facilitates all priority passengers.

13. What happens if more than 100 customers want to buy Priority Boarding?

They can’t – Priority Boarding is capped at 95 customers per flight (out of 189 guests).

14. What about infants; can parents still bring an extra changing bag?

Yes, a small (5kg) baby bag may be also carried free of charge by customers traveling with an infant. (Any child under 2 years)

15. What about customers with waivers for medical items?

Medical equipment can still be brought on board free of charge subject to preclearance by our special assistance team.

16.Why don’t you make the 10kg bag free check in, if bags at gates is the problem?

This would only move the problem with gate bag delays from the boarding gate to the bag drop desk.

We don’t want to create long queues for customers at the bag drop desks.

We believe that checked luggage is a service customers will choose to pay for or avoid as they so wish.

17. What happens if a non-priority customer comes to the gate with a wheelie bag and they have not booked it in advance?

They will be charged the gate bag fee of €/£25 and the bag will be placed in the aircraft hold.

18. Is this another sneaky/hidden Ryanair charge?

No, this simplifies our bag policy and improves the boarding gate experience and punctuality for all customers.

Ryanair air fares have been lowered by 4% again this year so all our customers are saving. All optional extras are visible and transparent on our website.  Ryanair has no hidden extras – all optional services/fees are brought to customers attention and agreed prior to booking.

19. How much extra will you make from this policy?

– Nothing

– We expect more customers will switch from the current €/£25 checked bags to this cheaper €/£8 checked bags

– This revenue loss will outweigh more customers switching to priority boarding which is capped on each flight.

– More non-priority guests will travel choose to with 1 free (small) carry-on bag

The main objective of this policy change is to improve punctuality and reduce boarding gate delays.

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Comments (16)

  1. 0 Thumb up Thumb down Respond
    Matt 23 Aug 2018 20:54

    Omg. So basically I’ll have to add 8-10 euro to every booked flight. I’m going to look for other low costs.

  2. 0 Thumb up Thumb down Respond
    Randy 23 Aug 2018 21:00

    Matt Omg. So basically I’ll have to add 8-10 euro to every booked flight. I’m going to look for other low costs.

    Why would you ever fly ryanair anymore? This article got me thinking and last flight I had with them was last week.
    http://ingmarbruinsma.nl/ryanair-flying-affordable-crossing-moral-line/

  3. 0 Thumb up Thumb down Respond
    Andy S. 23 Aug 2018 21:20

    No more Ryanair! I will pay a bit more and fly Easyjet or BA or Norwegian with standard carry on bag.

  4. 0 Thumb up Thumb down Respond
    Trent 23 Aug 2018 21:38

    As much as this sucks, in some ways I do get it. I always pay for priority as I’m often in a rush and don’t want to have to wait around for my bag, or risk my camera being damaged/mistreated/whatever. In my experience, a lot of people try to skirt the policy, perhaps by removing the tags on their larger bag if they haven’t paid for priority. They mostly get caught, but the faffing around with making them go back/hand over the bag does slow things down.

    I feel like in most cases, if you’re paying a max of €15/£15 to €20/£20 for a Ryanair flight and accept that it’s a bus in the air – meaning don’t expect an amazing experience – then it’s fine and you’ve probably got a good value/deal. They have so many sales that I never book with them at normal rates. I consider the “sale” price the real price and people who are paying €40/£40+ for what I pay €5/£5 to €10/£10 for are getting ripped off, given the service etc.

  5. 0 Thumb up Thumb down Respond
    Jinkssick 23 Aug 2018 23:03

    Want to pay more, go with another airline. Want to pay less, jump thru their hoops. Ive been flying regurlarly and have no complaints. Its all in the *final* price.

  6. 0 Thumb up Thumb down Respond
    Steve P 23 Aug 2018 23:36

    Trent As much as this sucks, in some ways I do get it. I always pay for priority as I’m often in a rush and don’t want to have to wait around for my bag, or risk my camera being damaged/mistreated/whatever. In my experience, a lot of people try to skirt the policy, perhaps by removing the tags on their larger bag if they haven’t paid for priority. They mostly get caught, but the faffing around with making them go back/hand over the bag does slow things down.I feel like in most cases, if you’re paying a max of €15/£15 to €20/£20 for a Ryanair flight and accept that it’s a bus in the air – meaning don’t expect an amazing experience – then it’s fine and you’ve probably got a good value/deal. They have so many sales that I never book with them at normal rates. I consider the “sale” price the real price and people who are paying €40/£40+ for what I pay €5/£5 to €10/£10 for are getting ripped off, given the service etc.

  7. 0 Thumb up Thumb down Respond
    Steve P 23 Aug 2018 23:38

    Steve P

    Trent As much as this sucks, in some ways I do get it. I always pay for priority as I’m often in a rush and don’t want to have to wait around for my bag, or risk my camera being damaged/mistreated/whatever. In my experience, a lot of people try to skirt the policy, perhaps by removing the tags on their larger bag if they haven’t paid for priority. They mostly get caught, but the faffing around with making them go back/hand over the bag does slow things down.I feel like in most cases, if you’re paying a max of €15/£15 to €20/£20 for a Ryanair flight and accept that it’s a bus in the air – meaning don’t expect an amazing experience – then it’s fine and you’ve probably got a good value/deal. They have so many sales that I never book with them at normal rates. I consider the “sale” price the real price and people who are paying €40/£40+ for what I pay €5/£5 to €10/£10 for are getting ripped off, given the service etc.

    £40!!! I’ve been checking out the prices between Manchester and Chania, Crete. For instance, 8th September, returning 15th September, £363 return!

  8. 0 Thumb up Thumb down Respond
    Trent 24 Aug 2018 0:05

    Steve P

    Steve P

    Trent As much as this sucks, in some ways I do get it. I always pay for priority as I’m often in a rush and don’t want to have to wait around for my bag, or risk my camera being damaged/mistreated/whatever. In my experience, a lot of people try to skirt the policy, perhaps by removing the tags on their larger bag if they haven’t paid for priority. They mostly get caught, but the faffing around with making them go back/hand over the bag does slow things down.I feel like in most cases, if you’re paying a max of €15/£15 to €20/£20 for a Ryanair flight and accept that it’s a bus in the air – meaning don’t expect an amazing experience – then it’s fine and you’ve probably got a good value/deal. They have so many sales that I never book with them at normal rates. I consider the “sale” price the real price and people who are paying €40/£40+ for what I pay €5/£5 to €10/£10 for are getting ripped off, given the service etc.

    £40!!! I’ve been checking out the prices between Manchester and Chania, Crete. For instance, 8th September, returning 15th September, £363 return!

    As I said, who pay £40+ for what I pay £5 to £10 for. Meaning the non-summer prices that are on sale. Prices shoot up in summer and I tend to travel only once a month as a result. Though that £0.01 Level sale didn’t hurt.

  9. 0 Thumb up Thumb down Respond
    sipmester 24 Aug 2018 11:47

    the priority (6€) is cheaper than the small wheelie bag (8€) -> everybody buys priority -> only first 90 passengers buy priority -> rest they have to buy the smal one -> 90×8€ extra profit

  10. 0 Thumb up Thumb down Respond
    Manuel 24 Aug 2018 12:26

    Hey, so what they don’t mention here: Ryanair reduced the “big size” handluggage as well. Right?

    The graphic shows that they new small bag is 40x20x25 cm. And their new permitted regular bag size: 42x20x30 (was 55x40x20!).

    That’s a massive reduction. So, even if you travel priority you can’t take a regular travel backpack anymore, because they are over 42cm in height.

  11. 0 Thumb up Thumb down Respond
    Pietro77 24 Aug 2018 12:46

    Manuel Hey, so what they don’t mention here: Ryanair reduced the “big size” handluggage as well. Right?The graphic shows that they new small bag is 40x20x25 cm. And their new permitted regular bag size: 42x20x30 (was 55x40x20!). That’s a massive reduction. So, even if you travel priority you can’t take a regular travel backpack anymore, because they are over 42cm in height.

    You are not right, this is the size of the second small bag. The check-in suitcase stays at least 55x40x20 as it is today.

  12. 0 Thumb up Thumb down Respond
    Pietro77 24 Aug 2018 12:57

    Manuel Hey, so what they don’t mention here: Ryanair reduced the “big size” handluggage as well. Right?The graphic shows that they new small bag is 40x20x25 cm. And their new permitted regular bag size: 42x20x30 (was 55x40x20!). That’s a massive reduction. So, even if you travel priority you can’t take a regular travel backpack anymore, because they are over 42cm in height.

    Sorry I meant, the carry on suitcase stays at leat 55x40x20 as it is today. So priority customers will be able to take one 55x40x20 suitcase plus 42x20x25 item. Non-priority customers just one free 40x20x25 cm item. Ryanair will be using metal measuring sizer with these dimensions 42x20x30cm. So everything for non- Priority customers must fit in this sizer, otherwise you have to pay 25£/Eur.

  13. 0 Thumb up Thumb down Respond
    Pietro77 24 Aug 2018 13:05

    The profit will be even bigger, as not all 90 customers are paying for priority today. I bet it will change and they will have the whole capacity of priority customers booked out form November, so another extra cash. On top of it, the strict size and weight enforcement, will bring plenty of extra £25 charges per each flight.

  14. 0 Thumb up Thumb down Respond
    Pietro77 24 Aug 2018 13:07

    sipmester the priority (6€) is cheaper than the small wheelie bag (8€) -> everybody buys priority -> only first 90 passengers buy priority -> rest they have to buy the smal one -> 90×8€ extra profit

    The profit will be even bigger, as not all 90 customers are paying for priority today. I bet it will change and they will have the whole capacity of priority customers booked out form November, so another extra cash. On top of it, the strict size and weight enforcement, will bring plenty of extra £25 charges per each flight.

  15. 0 Thumb up Thumb down Respond
    laura 24 Aug 2018 15:44

    for sure it s just a move to increase profit im not sure that ryanair will keep the priority at 6 euros forever im pretty sure that in the future the cost of priority will be related to season and destination like the policy that they use for baggage pricing
    anyway would have been more fair to remove the complimentary free bag and leave only the wheel bag at the basic fare like every low cost carrier used to do

  16. 0 Thumb up Thumb down Respond
    anodin1 24 Aug 2018 20:33

    So now for 8 eur i can check-in my 10 kg backpack with plenty of restricted items. Nice!

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